Helpful Information

Billing & Insurance

Kennetz Kids is accepting self-pay clients, Katie Beckett funded clients, and HSA/FSA form of payment.

*OUT OF NETWORK CLIENTS: Kennetz Kids will provide a Superbill, upon request, for private insurance reimbursment.

A "superbill" for therapy is a detailed invoice provided by a therapist to a client, outlining the services received during therapy sessions, including diagnosis codes. The client submits the claim to their insurance company for potential reimbursement, especially if the therapist is considered "out-of-network" with the insurance plan. The “superbill” acts as a receipt that contains all the necessary information for insurance processing. 

Good Faith Estimate Notice
Under the law, health care providers are required to give clients who do not have insurance or who are not using insurance an estimate of the expected charges for medical services.

You have the right to receive a Good Faith Estimate for the total expected cost of services. This includes related costs such as evaluation, therapy sessions, or other services provided by our practice.

  • You will receive a written Good Faith Estimate before your first scheduled service, and you may request one at any time.

  • The estimate will outline the expected cost of services, though actual charges may vary if your treatment needs change.

  • If your bill is at least $400 more than your Good Faith Estimate, you have the right to dispute the charges.

For questions or more information about your right to a Good Faith Estimate, please visit www.cms.gov/nosurprises or call 1-800-985-3059.

Resources

  • Tennessee Early Intervention Services (TEIS)

  • TN Katie Beckett Funding

  • The STAR Institute for Sensory Processing

Recommended Books

  • The Reason I Jump - Naoki Higashida

  • NeuroTribes, The Legacy of Autism and the Future of Neurodiversity - Steve Silberman

  • The 5 Principles of Parenting - Dr. Aliza Pressman

  • The Whole-Brain Child - Dr. Daniel Siegel & Tina Bryson

  • The Myth of Normal - Dr. Gabor Mate

  • Uniquely Human, A Different Way of Seeing Autism - Barry Prizant

FAQs

  • An Occupational Therapist can help with any activity that a child must do or wants to do on a daily basis. We are the rehabilitative profession that is the most holistic in nature and we may appear to take on several roles in support of development. We help with playing, eating, socializing, dressing, sensory processing, handwriting, participating in school activities & routines, processing auditory information, follow through of instructions, regulating emotions, coping skills, sleeping, and all hygiene activities. Think of all the activities that make humans unique, that’s what we help with! A child’s primary occupation is play; it is through play that important life skills are learned and refined. Skills learned through play help to lay the foundation for the skills we will need to live independent, meaningful lives as adults. All individuals can benefit from OT!

  • Kennetz Kids will support children ages 0-12 in the home, school, or community setting. Please inquire if your child is older than 12. Some clients >12 years may be accepted on a case by case basis. Please do not hesitate to reach out.

  • OT Evaluation - $150

    OT Re-Evaluation - $100

    OT Treatment Session (45 minutes) - $75

    OT Treatment Session > 45 minutes - $100. Clients will be billed $25/1-15 minutes that goes beyond the scheduled visit time.

    OT Add On Services - minimum of $50 for 30 minutes, see below for more information.

    Kennetz Kids does not directly bill commercial insurance companies. Kennetz Kids will provide a Superbill for you to submit to your insurance company. It is your responsibility to call and ask your insurance provider if a Superbill will be accepted for partial reimbursement. Payment for all services must be received at the time of the scheduled visit.

    *prices are subject to change in 2026 or at therapist’s discretion. Families will be given 3 month’s notice of any pricing changes

  • Kennetz Kids uses a HIPPA compliant and encrypted platform (SimplePractice) for online payment. Clients will receive a link to the patient portal via email. This link will include a credit card authorization form and a credit card will be securely kept on file for payment of services. Payment is due upon receiving services. Clients are automatically billed on the day service is received. An invoice is always provided to clients after sessions are billed and a monthly statement can also be given, upon request.

  • Kennetz Kids understands that life situations may arise which may impede the ability for clients to give a 24 hour notice of cancellation (illness, family emergency, deaths, etc).

    Clients must cancel 24 hours prior to visit. Clients are allowed 1 “freebie” and after this will be charged $50 for cancellations <24 hours prior to session; $75 for no-shows. If two consecutive sessions are missed and there is no communication received from client, you will be subject to permanent removal.

    It is important to practice self-care and know that therapy burnout is real. Please hear this, it is okay to cancel therapy because your family needs or wants a free day! Kennetz Kids clients work hard, but they play harder!

  • If sessions are cancelled with >24 hours notice and pending schedule availability, the OT will happily reschedule your visit.

  • 45 minutes total, the end of the session will be used to review session activities and provide the caregiver with strategies for carryover.

    My 45 minute treatment sessions allot for the final 10-15 minutes to be spent educating the caregiver on carryover strategies and session takeaways. Many times, inquiries from caregivers and education will require more than 10-15 minutes. If this is the case, pending the therapist’s schedule, the family has the opportunity to schedule a separate session with the OT to further ask questions and receive education. This session can be in person or virtual (phone call or video call) and the child can be present, but this is not necessary. The family also has the option to use a scheduled session to receive education from the therapist instead of the child receiving direct OT care for that day. These sessions are a minimum of 30 minutes/$50.00. The client will be billed $25.00 for each additional 1-15 minutes. In other words, $75 for 31-45 minutes, $100 for 46 min-1 hr. Please reach out with any further questions.

    Evaluations and re-evaluations are usually an hour long. Complex cases may require an evaluation to be divided into 2 parts or last for 1.5 hours. The OT will go with your child’s lead and there is no need to stress and have anything set up. The purpose of the evaluation is to observe the child in the natural environment and gain better understanding of strengths and areas in need of support.

  • This will depend on several factors, such as: complexity of medical/psychological/emotional factors, caregiver compliance and carryover, attendance, etc.

    The OT will prioritize and maintain constant collaboration with the family to ensure progress is satisfactory and modifications to treatment plan will be made as needed.

  • This will largely depend on family needs and the evaluation results. Frequency will be established following the evaluation. The most common frequency given is 1x/week. This will vary from child to child. Not all children need weekly therapy.

  • My 45 minute treatment sessions allot for the final 10-15 minutes to be spent educating the caregiver on carryover strategies and session takeaways. Education commonly occurs in “verbal” or “in person” format if the session takes place in the client’s home (sometimes at school if teachers have time to collaborate). Education happens in written format if the client is seen in school, with a treatment summary slip that is sent home for families to review and message with any questions through the client portal.

    Many times, inquiries from caregivers and education will require more than 10-15 minutes. If this is the case, pending the therapist’s schedule, the family has the opportunity to schedule a separate session with the OT to further ask questions and receive education. This session can be in person or virtual (phone call or video call) and the child can be present, but this is not necessary. The family also has the option to use a scheduled session to receive education from the therapist instead of the child receiving direct OT care for that day. These sessions are a minimum of 30 minutes/$50.00. The client will be billed $25.00 for each additional 1-15 minutes. In other words, $75 for 31-45 minutes, $100 for 46 min-1 hr. Please reach out with any further questions.

Still have questions?

Contact us, and we will be happy to answer your questions!

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